Wiring and Sky Magic Eye

sterlingstash

Hello, I'm hoping one of you knowledgable people might be able to point me in the right direction in solving a magic eye issue. Here are the clues

1. New build home with Sky plug and play pre-installed, all aerial sockets routed to amp/splitter thingy in loft
2. Sky HD box piping sky signal up to splitter via RF2 with RF2 pass through activated
3. Sky signal and Magic eye control works perfectly in every other aerial socket in the house except our bedroom (grr).
4. Perfect sky picture on TV in bedroom.
5. Light is on on magic eye in bedroom so it is receiving power but can;t control the sky HD box

My best guess is that the co-ax cabling is not done perfectly between the bedroom face plate and the splitter in loft and is either shorting or suffering interference, stopping the signal being carried.

How should I start? Remove the faceplate in bedroom (wiring those looks complicated), check other end in loft? (what should I be looking for?) or have I missed something else obvious

many thanks

sterlingstash

No ideas anyone? I have now tested the DC going to the bedroom faceplate and it is getting almost 9V like the rest of them. So the current is ok - something is still stopping the signal travelling back to the box though :mad:

Browntoa

I would start by swapping the connection in the loft end to a one you know that works and try it

will eliminate there being a faulty output on the splitter

if it still does not work then I would check the connector in the loft to make sure none of the outer screening braid is anywhere near the centre core and then do the same at the faceplate end

I would then possibly swap the faceplate for a moment with a working one from another room to see if that cures it

are you using the same magic eye each time ??

sterlingstash

Thanks - a trip up to the loft this morning then.... I've tried both magic eyes I've got and they both work in all the other sockets so have eliminated that as the cause.