PPI reclaim possible mistake

michael63

Hi
I am fairly new to the forum but would like some advice
I recently put in a complaint to Tesco Bank re: misselling Card protection Insurance - using the form downloaded from Martins site.
I have received a letter offering circa £2300 as a refund for the period of November 2003 to March 2007.
In this offer letter Tesco acknowledge that PPI was added to my account in 1999. They state that November 2003 is the earliest payment record that they have and are asking if I have any prior statements.
Unfortunately in my wild state of joy at receiving anything like a suitable refund, I have signed their acceptance letter and posted it - Stupid - I Know;).
Should I write back and ask if, as they have acknowledged, there should be some ex gratia payment for 4 missing years?

Any suggestions would be greatly apprciated
Michael

amersall

michael63 wrote: »

Hi
I am fairly new to the forum but would like some advice
I recently put in a complaint to Tesco Bank re: misselling Card protection Insurance - using the form downloaded from Martins site.
I have received a letter offering circa £2300 as a refund for the period of November 2003 to March 2007.
In this offer letter Tesco acknowledge that PPI was added to my account in 1999. They state that November 2003 is the earliest payment record that they have and are asking if I have any prior statements.
Unfortunately in my wild state of joy at receiving anything like a suitable refund, I have signed their acceptance letter and posted it - Stupid - I Know;).
Should I write back and ask if, as they have acknowledged, there should be some ex gratia payment for 4 missing years?

Any suggestions would be greatly apprciated
Michael

If you have statements that predate the year they have redressed to then just send them in and ask them to consider these, if you do not then you may have to Sar them and hope this throws up statements previous, it may not due to the year though.