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time2talk.co.uk
Kizzy001
Posts: 211
Forumite
Hello guys
I wonder if anyone could advise me? or if anyone has had a similar problem with the above company?
I was recommended time2talk.co.uk, I purchased a product from them at the end of January - I’ve received a confirmation email of my order. The email has a link to track the status of my order. each time 'I've clicked on the link to check the status it says " processing".
before i ordered the product I checked to make sure it was in stock - it was - and my confirmation email also states it is in stock and that delivery will be made in 2 - 3 days. Its been nearly a month now and I’ve received no further correspondence from the company. I've tried calling them and emailing them but have had no responses to my emails and no one picks up the phone - it goes through to voicemail - and none of my messages have been returned.
The money has not been taken out of my account either ..
I’ve contacted my bank to ask if I can stop the money being taken out of my account - but they have said no – apparently they can request the money at any time and there is no time limit to when they can request the money, even though I placed my order a month ago.
what should I do ?
I wonder if anyone could advise me? or if anyone has had a similar problem with the above company?
I was recommended time2talk.co.uk, I purchased a product from them at the end of January - I’ve received a confirmation email of my order. The email has a link to track the status of my order. each time 'I've clicked on the link to check the status it says " processing".
before i ordered the product I checked to make sure it was in stock - it was - and my confirmation email also states it is in stock and that delivery will be made in 2 - 3 days. Its been nearly a month now and I’ve received no further correspondence from the company. I've tried calling them and emailing them but have had no responses to my emails and no one picks up the phone - it goes through to voicemail - and none of my messages have been returned.
The money has not been taken out of my account either ..
I’ve contacted my bank to ask if I can stop the money being taken out of my account - but they have said no – apparently they can request the money at any time and there is no time limit to when they can request the money, even though I placed my order a month ago.
what should I do ?
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