Cannot connect to the wireless network - please help

dewmiester

Hi All.. I am new here and I would like your help.

I can't connect my friend's computer to the wireless network. (Mine is connected just fine.) When I try to repair it, it says "Windows could not finish repairing the problem because the following action cannot be completed: Connecting to the wireless network". When I click to view available networks, the network I want to connect to appears. After click connect and input the network key, it says waiting for the network...after a while the connecting window disappears and the computer is still not connected to the network.

Kindly help. Many thanks in advance and nice to meet you all.

m5rcc

Your laptop details please?

Marvels

Has he defined the network details rather than letting the computer find them?

His own network may have a different network range so if he's using yours it won't connect.

dewmiester

m5rcc wrote: »

Your laptop details please?

My friend's is on Windows XP SP3

I have tried running ipconfig /all on her computer -> the result is as follows:

C:\Documents and Settings\Bubbles>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : xxx
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : xxxx

Ethernet adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Realtek RTL8185 54M Wireless LAN Net
work Adapter
Physical Address. . . . . . . . . : xxxx

Many thanks

dewmiester

Marvels wrote: »

Has he defined the network details rather than letting the computer find them?

His own network may have a different network range so if he's using yours it won't connect.

No. We actually let the computer find the networks and it actually finds them but somehow it can't connect.

Anything else I should try or look into...please advise.

Many thanks.

m5rcc

dewmiester wrote: »

My friend's is on Windows XP SP3

I have tried running ipconfig /all on her computer -> the result is as follows:

C:\Documents and Settings\Bubbles>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : xxx
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : xxxx

Ethernet adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Realtek RTL8185 54M Wireless LAN Net
work Adapter
Physical Address. . . . . . . . . : xxxx

Many thanks

That doesn't answer the question, but anyhow

Does he/she use Windows or the proprietary software of the laptop to conenct?

dewmiester

m5rcc wrote: »

That doesn't answer the question, but anyhow

Does he/she use Windows or the proprietary software of the laptop to conenct?

So sorry about that. She uses Windows (XP SP3) to connect to the wireless network. (Network Connections -> Wireless Network Connection -> Right click to View Available Wireless Networks and connect it from there)

m5rcc

dewmiester wrote: »

So sorry about that. She uses Windows (XP SP3) to connect to the wireless network. (Network Connections -> Wireless Network Connection -> Right click to View Available Wireless Networks and connect it from there)

What is your router emitting? Perhaps the laptop is not 'g' or 'n' capable and your router is emitting a 'g' signal.

dewmiester

m5rcc wrote: »

What is your router emitting? Perhaps the laptop is not 'g' or 'n' capable and your router is emitting a 'g' signal.

The router is emitting 802.11g and is backward compatible with existing 802.11b and 802.11g wireless equipment. Also, her laptop is equipped with 802.11g Wireless LAN. Any ideas what else could have gone wrong? Many thanks

m5rcc

dewmiester wrote: »

The router is emitting 802.11g and is backward compatible with existing 802.11b and 802.11g wireless equipment. Also, her laptop is equipped with 802.11g Wireless LAN. Any ideas what else could have gone wrong? Many thanks

Restart the router...

Yorksboy

Hi

Test with a cable if possible.

Check that wireless network setting on pc is set to obtain an ip automatically

Make sure that the Windows Zero Configuration Service is running

Good luck