Bank charges

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Informed bank by phone that i wanted 6 years of statements, they have not arrived but recieved an offer this morning for eight hundred and ten pounds as a goodwill gesture. Phoned bank again and it turns out my charges tally up to one thousand seven hundred and nine pounds. Can i refuse and start with the second letter..

PLEASE HELP

many thanks

LASO

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  • nickmack
    nickmack Posts: 4,435 Forumite
    First Anniversary Combo Breaker First Post
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    laso wrote:
    Informed bank that i wanted 6 years of statements, they have not arrived but recieved an offer this morning for eight hundred and ten pounds as a goodwill gesture. What do i do.

    Please see the FAQ in Reclaim Bank Charges Help Thread in my signature
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