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Aa loan ppi claim

Hi,
My husband took out a loan with AA for 21k this was paid off 5 years ago.

It was one of them loans where we applied on line and the cheque arrived with a courier.

We did not ask for insurance as it was not required.

We sent a questionaire to them 3 weeks ago and have recieved no acnowlidgement, what should we do?
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Comments

  • dilus
    dilus Posts: 1,046 Forumite
    bella1010 wrote: »
    Hi,
    My husband took out a loan with AA for 21k this was paid off 5 years ago.

    It was one of them loans where we applied on line and the cheque arrived with a courier.

    We did not ask for insurance as it was not required.

    We sent a questionaire to them 3 weeks ago and have recieved no acnowlidgement, what should we do?

    Give them a ring and ask if they have received it, was it sent recorded delivery? If not they may not have got it!!
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  • magpiecottage
    magpiecottage Posts: 9,241 Forumite
    1,000 Posts Combo Breaker
    bella1010 wrote: »
    It was one of them loans where we applied on line and the cheque arrived with a courier.

    We did not ask for insurance as it was not required.

    So what makes you think you had insurance?
  • Smamfer
    Smamfer Posts: 2,480 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    bella1010 wrote: »
    Hi,
    My husband took out a loan with AA for 21k this was paid off 5 years ago.

    It was one of them loans where we applied on line and the cheque arrived with a courier.

    We did not ask for insurance as it was not required.

    We sent a questionaire to them 3 weeks ago and have recieved no acnowlidgement, what should we do?

    Hi would you be so kind as to let me know how you contacted them ie email or letter some friends of mine used AA but cant find paperwork right now thank you
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