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santander mppi question

just rung santander enquiring as too which address i send a letter too ... to try and claim back mppi that wasnt i believe wasnt fairly sold too me ; this relates too 3 seperate properties i have owned over 11years ; the customer services guy said that i have too deal with phoenix life ?... i dont remember signing up too these in the 1st place please can someone help me out thanks:p
NSD = 3/31 spent = £97.88/31 groceries = £26/31 fuel =2/31
various debts = /£14366.89:eek:secured loan = /£13887.21 full settlement figuremortgage = /£64,342.45
ime not debt free ,but ime trying JANUARY BIG FINANCIAL FREEZE (JBFF)no35
proud owner of a british bullog puppies due end of jan2013

Comments

  • iwilldebtfree
    iwilldebtfree Posts: 31 Forumite
    edited 6 March 2012 at 8:29PM
    I was told to telephone:
    0845 600 6014 option 1, option 4, option 2

    Tell them you would like them to investigate a complaint of mis-sold MPPI. He will ask for the account number and reason and the complaint will be sent for processing.
  • eeeeeee
    eeeeeee Posts: 459 Forumite
    big thanks for that info will give it a try tomoz
    NSD = 3/31 spent = £97.88/31 groceries = £26/31 fuel =2/31
    various debts = /£14366.89:eek:secured loan = /£13887.21 full settlement figuremortgage = /£64,342.45
    ime not debt free ,but ime trying JANUARY BIG FINANCIAL FREEZE (JBFF)no35
    proud owner of a british bullog puppies due end of jan2013
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