outlook 2007 has stopped sending photos. help please.

micmac22

problem microsoft office outlook 2007 has stopped sending photos from my pictures libary, the pictures / folders go to the email attachments but when i press send i keep getting pop up box saying microsoft outlook has stopped working, but will still send a plain email. I have tried windows update, software updates,from start menu. any easy to understand help would be much appreciated .

robmar0se

Haven't seen this problem, but try a couple of tests.

1. Can you use the send option with other types of files, eg word docs?

2. Can you try another way to send pics, eg open email first and then use the attach command, then locate/drill down to find the photo. does it work this way?

micmac22

thanks for your reply,
if i leave outlook closed, sort pictures into folders, click email photos,outlook opens new email they attach to email, fill in details press send window closes and they go into outbox becasue outlook isnt open, then i have to open office outlook and it will send from the outbox. once email is sent close outlook again to send next.
This is going to be a pain as i will have to do it every time i send one attachment, it stops if i try to do more than one mail at a time.
I can send from picasa but clients wont accept from them,
i can send from windows live but that is a hole new learning curve and i have or had everything set up to work with office outlook.
also ran office diagnostics that didnt find any thing.

victor2

Look at the post near the bottom of this page. Similar problem, fixed by deleting and adding back the accounts.
Backup any Outlook data you may want to keep first though. Deleting an account will probably delete the mailbox associated with it. With just a little fiddling around, you'll be able to put it back as it was though.

micmac22

thanks for your help, i have also posted on a microsoft site for answers, all are a bit out of my comfort zone for computing. really dont want to loose any info that i have , i think i will put it into my friendly computer repair shop.

m5rcc

micmac22 wrote: »

problem microsoft office outlook 2007 has stopped sending photos from my pictures libary, the pictures / folders go to the email attachments but when i press send i keep getting pop up box saying microsoft outlook has stopped working, but will still send a plain email. I have tried windows update, software updates,from start menu. any easy to understand help would be much appreciated .

What are you actually trying to achieve here?

johnmc

I've seen similar due to huge picture file size.

Have you tried running them through something like IrfanView or zipping them?