Npower question

paulbuck

Hi,
My npower bill says im £500 in credit what does this mean?

does it mean i owe npower 500 pounds or
does it mean npower owe me 500 pounds

Thanks in advance

lithopsian

In credit means they owe you. You can either request the money back or your direct debit payments should be set lower than your consumption so that the credit amount goes down each quarter. Decide what your preference would be and tell them.

jalexa

paulbuck wrote: »

Hi,
My npower bill says im £500 in credit what does this mean?

Is the bill based on a recent actual reading or an estimate?

paulbuck

jalexa wrote: »

Is the bill based on a recent actual reading or an estimate?

actual reading, it been in credit for ages just wasn't sure what it meant

paulbuck

lithopsian wrote: »

In credit means they owe you. You can either request the money back or your direct debit payments should be set lower than your consumption so that the credit amount goes down each quarter. Decide what your preference would be and tell them.

Thanks.....