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Dozy water company

Thames Water have exhibited an amazing inability to read questions.

I wanted to find out how much I still owed on my payment plan for 11/12, do I get an answer - No! They seem unable to separate out last year from the new year and continue to lump it all together. :mad:
Truth always poses doubts & questions. Only lies are 100% believable, because they don't need to justify reality. - Carlos Ruiz Zafon, The Labyrinth of the Spirits

Comments

  • fluffnutter
    fluffnutter Posts: 23,179 Forumite
    Fill a number of large bottles with your own 'special water' and send them recorded delivery to their customer complaints department.
    "Growth for growth's sake is the ideology of the cancer cell" - Edward Abbey.
  • Mrs_Arcanum
    Mrs_Arcanum Posts: 23,976 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Fill a number of large bottles with your own 'special water' and send them recorded delivery to their customer complaints department.
    :rotfl::rotfl::rotfl:
    Truth always poses doubts & questions. Only lies are 100% believable, because they don't need to justify reality. - Carlos Ruiz Zafon, The Labyrinth of the Spirits
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