not understanding BIN?

soolin

Having had an email exchange with a potential buyer I wonder if there are people out there who misunderstand what a BIN item is?

This buyer, who is not a newbie (90+) emailed me a few days ago rather abruptly complaining that she was watching my item but I had pulled the listing before it ended and she was a bit upset as she had intended to bid. I checked my account as I thought I only had BINs listed, and sure enough it had been a dutch bin and the last item had sold the previous day. I emailed back and explained this and she insisted that it could not have sold as she had seen it had several more days to go.

After a few more exchanges, and a sort of apology from her it appears she thought she was watching an auction and she's blaming ebay for not being clear that the item was available for immediate purchase.

I've just checked out a few BINs and to me it is very obvious that the items can be bought immediately, has anyone else had problems with buyers not understanding what BIN auction is?

nightswimmer

I sell nearly all my items using BIN and have never had anyone say they had a problem, having said that though, when it comes to eBayers, nothing surprises me anymore.

As Einstein said: "Two things are infinite: the universe and human stupidity; and I'm not sure about the universe." (And the Internet wasn't even around to factor into that equation yet! )

windswept

I think that it's multiple item listings that confuse people, it confused me, as I had not come across one before. when I saw what I thought was one lot of 4 thermostatic valves, I bid and won only to find that I had only got one , I had to sheepishly explain to the seller that I had wanted all four so we did a deal and he sent them to me. I had just assumed that multiple item listings meant that the seller had lots to sell, to me, if something is advertised as a group, i.e. a set of 4, then that's what you get.

frivolous_fay

I do find Dutch auctions a total mystery, but Soolin's buyer had to have been TSFE.

Baby_J_2

windswept wrote:

I think that it's multiple item listings that confuse people, it confused me, as I had not come across one before. when I saw what I thought was one lot of 4 thermostatic valves, I bid and won only to find that I had only got one , I had to sheepishly explain to the seller that I had wanted all four so we did a deal and he sent them to me. I had just assumed that multiple item listings meant that the seller had lots to sell, to me, if something is advertised as a group, i.e. a set of 4, then that's what you get.

But on BIN multiple item listings, you have to put in the quantity you want before you confirm the transaction?

DonnaP

Hi

I recently had a BIN and on the last day I received an email from a potential buyer asking me how much I would accept for ending the listing early (it was a BIN of 99p!!!!!).

I replied honestly and explained she only had to click on buy it now and the item would be hers for 99p.

I heard no more and the item didn't sell! She clearly wanted to pay more. ROFL

There's nowt as queer as folk!!

Donna

rls1973

frivolous_fay wrote:

I do find Dutch auctions a total mystery, but Soolin's buyer had to have been TSFE.

sorry, what's tsfe?:o

SmileBeHappy

rls1973 wrote:

sorry, what's tsfe?:o

too stupid for ebay

mishkanorman

in my meaner moments i prefer ' total stupid ffin ejit ' cheers me up more


mishka