How can I claim PPI back on CC I no longer have???

deanogtv

My partner had a credit card with HSBC some years ago which she is pretty confident she had PPI on for the duration of the credit card, think she had it around 6 years in total. When we moved in together 3 years ago we settled all our debts and she closed the account with HSBC.
My question is, what would be our next step to following this up??? We dont know the account/ credit card number just the fact that she had it with HSBC.
If we were to phone HSBC what is the likely hood of them telling us if the card had PPI????
Also can we claim on a credit card we currently have which we cancelled the PPI on some time ago (think the PPI was in place for 4 years)????
People thoughts on this would really help

wr1ght

send a SAR letter to HSBC there is a sticky at the top of this forum that will give you everything you need account numbers and such

DELICIOUS

dean yr case is identical to mine - just phone them on 08457 404 404 speak to a customer advisor ask them for your credit card no....and dates it started/ended...they will give it to you - then ask if you were paying ppi - simple - they will then ask if you want to claim...they are very helpful on the phone - said I didnt need to fill in any forms and that they will investigate...this was 2 wks ago - yet to hear we shall see...keep me posted

jacobmark999

just make a call to HSBC on 08457 404 404 speak to a customer support exe. ask him/ser for your credit card no....and dates it started/ended. he will give it to you - then ask if you were paying ppi - simple - they will then ask if you want to claim...they are very helpful on the phone