Refund on train tickets

blazemore

I spent a total of £30.75 on advance singles and a London travelcard with East Midlands Trains, for a date in March.

I haven't collected the tickets, and now I no longer need to travel. I phoned up but they basically told me to sod off, the ticket's aren't refundable and if I don't need to travel any more that's my problem!

Not sure what I can do in this situation; I don't want to write that £30 off as a loss. Can I contact my card company and get them to reverse the transaction?

dzug1

The point of advance tickets is you get a discount (often massive) at the cost of them being non-refundable

Your card company won't help - the goods you ordered have been supplied - well made available to you.

I fear there's nothing you can do - sorry

blazemore

So basically I'm stuffed? It's linked to my railcard (or at least *a* railcard) so I guess I'd have a pretty hard time trying to sell it

Obukit

blazemore wrote: »

So basically I'm stuffed? It's linked to my railcard (or at least *a* railcard) so I guess I'd have a pretty hard time trying to sell it

You could still try and sell it but it would be worth less/less likely to sell as the purchaser would have to have the same railcard, and want to travel at the same time as you.

Have you considered changing it for a different date and having a day out in London? At least that way you get some benefit from it, although it will cost you a further £10 + the difference in cost of the new ticket.

http://www.nationalrail.co.uk/times_fares/buying-tickets/changing-and-cancelling-tickets.html wrote:

Advance: You can visit any booking office or call the telesales outlet that you bought your ticket from. If there are still other Advance fares available, you can change it to another Advance fare. You will be charged an admin fee of £10 per ticket.

If there are no Advance fares available, you can upgrade the ticket to the most appropriate ticket for the journey you now want to make. You will have to pay any difference in fare and an admin fee of £10 per ticket.

blazemore

OK stop bickering. I have a job interview which I need to go to anyway, so I'll try and change the day on the ticket, since I'd need to buy a new one.