We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

LLoyds TSB

I received a letter from Lloyds on 30th December last year offering me a PPI refund of £1,800 on a credit card I have with them. The letter stated if I accepted the offer then I didn't need to do anything else as they were arranging direct payment into my bank account. It's now the end of February and I haven't seen a penny. How long would anyone advise leaving it before I start chasing it up?

Thanks for any advice.

Comments

  • I'd contact them now, they've had enough time to make payment!! Good luck
    Current loan £12,295, Overdraft £550, Natwest C/Card £1295, - AIM - TO SMASH THE JOLLY LOT :D
    PPI Success: Lloydstsb loan £2,600 :T, Lloydstsb Visa Credit Card £3,225
  • Ok so I called them and was told I would receive payment 'very shortly', when I pressed her as to what she meant by this she said they didn't set a timescale so she couldn't tell me. What rubbish. I then tried again hoping I would be able to speak to someone more useful and this operator just said 'Haven't you already made a call to us today regarding this?' in a rather patronising tone to which I just gave up.

    :(
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.3K Banking & Borrowing
  • 254.4K Reduce Debt & Boost Income
  • 455.4K Spending & Discounts
  • 247.3K Work, Benefits & Business
  • 604K Mortgages, Homes & Bills
  • 178.4K Life & Family
  • 261.5K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.