New to site. Can I reclaim PPI?

Trixiemay

Hi there, I am wondering if I would be able to claim on the PPI that was sold with our mortgage.

We took out a mortgage with Southern Pacific Mortgages and were advised to take out the PPI. However 4 years into the mortgage my husband lost his job, when we tried to claim on the insurance we were told that we couldn't file a claim until my husband had been out of work for 6 months. After 3 months Southern Pacific took us to court for not keeping up our mortgage payments, even though we had been paying at least half!!!

sazdaz123

hi dont know if you will be able to put a complaint in, maybe someone else will be able to an:)swer your question. we too have had a re mortgage with this company until we were repossesed. did you go through a broker to get the loan as we have been referred back to norton finance . you may want to get southern pacific(now asenden) to check any charges they charged you though as they have just admitted to us they overcharged and are sending us a check for £275.

dunstonh

I am wondering if I would be able to claim on the PPI that was sold with our mortgage.

You havent given any reason for complaint. So, on that basis, you shouldnt complain.

4 years into the mortgage my husband lost his job, when we tried to claim on the insurance we were told that we couldn't file a claim until my husband had been out of work for 6 months.

All unemployment plans have a deferment period. Typically 1 month to 3 months is the norm. 6 months is something I have never seen before (unless there was payment in lieu of notice in which case, the clock starts ticking at the end of that period).

After 3 months Southern Pacific took us to court for not keeping up our mortgage payments, even though we had been paying at least half!!!

Whilst unpleasant, it does not make the advice you were given at the start wrong. Indeed, it cements the fact that you needed it. Your problem was that you didnt have an emergency fund which is typically recommended to be around 6 months expenditure. That failure is your own and no-one else can be blamed for that.

Mis-sale relates to how it was sold and set up. Not other things unrelated to the policy setup.