Phone calls from PPI reclaim companies

timmybear

Hi guys. As above. I get calls. LOTS of them.

I tell the people I have never had PPI. They ask how I know this. I tell them because I was present when I didn't take it out.

They ask if I know that the lenders were putting it on anyway. I tell them I have no idea what they were doing to other people. I just know that what I signed for did NOT come with PPI. It is not rocket science; I've always been offered it, never did I take it. And no one ever added it on as I have always been careful to check.

So how best to handle these callers? They never, ever believe me when I tell them I've had no PPI. What information do they have on file about me? They have my name and mobile number from goodness-knows-where...can they see my loans and finances? Should I just let them check anyway (they are always so very keen to check!) seeing how they don't believe what I tell them?

Thanks :beer:

sazdaz123

i simply tell them ive already put complaints in and started getting payments they normally hang up then

Declaration_2

I had a lot of them too (always from a Manchester number but different company names), but it went quiet until today, and I got one from 'PPI Legal'. I have been registered with the Telephone Preferency Service for a while now, so I decided to report the company to TPS.

timmybear

Thanks guys. Yes, several of the calls came from Manchester.

They have been calling my mobile. Is that covered by TPS?

Ordinarily, I wouldn't be too worried, it is just that they know my name, which makes me wonder who told them and what else they know. One caller said it was my lender who passed the details on. I don't believe that at all. Why would a lender give a PPI company my details, knowing that all the PPI company will do is to try a persue a claim against them?

dunstonh

it is just that they know my name

If all they know is your name and telephone number then they know nothing.

One caller said it was my lender who passed the details on.

Blatent lie. Other popular lies include, working for the Govt or there is a pot of money waiting for you to claim and they will help you etc.

The claims companies are a modern day scam. They mis-sell far more than the banks do. I have seen a number of complaint letters they have sent in and they are nearly always the same template letter giving the same reasons for everyone. We were shown one letter from a claims company that had been sent in at least a dozen times for different people. They were all identical right down to what they claim was said to them, what their financial position was. There were even a couple of self employed people that had 6 months full pay, 6 months months half pay because that is what appeared on every single letter they sent in. Most of them didnt even have PPI apparently. They were just trying it on with hope there may be something wrong with at least some of them and they may get lucky.

Look at the odds. The average redress payment is £1400. They take say 30%. That is £420. If they can get 10 people a day to sign up and get lucky with three of them that is £1260 a day earned. Some of the sales reps are paid on getting people to sign up. It doesnt matter if you have PPI or not. They earn on getting you to agree to use them.

Declaration_2

timmybear wrote: »

They have been calling my mobile. Is that covered by TPS?

QUOTE]

It's my mobile they have been calling too, and I signed my number up with TPS a while ago, so I presume it is covered.

DrSqueeze

dunstonh wrote: »

The claims companies are a modern day scam. They mis-sell far more than the banks do.

Absolutely agree, customers who were ripped off by the banks get ripped off a second time by the claims company.

timmybear

Thanks again for the replies. It never occured to me that these companies would be making it up for anyone who didn't even have PPI.

Quite frankly, I don't know whether to believe it or not that lenders were sticking PPI on without the customer knowing. How could they not know? Anyone capable of taking a loan should be capable of looking at the figures. And even if people were fleeced by the banks, that money is spent now. There's only one place where the money for PPI claims is going to come from, and it's from the rest of us. We'll all end up picking up the tab one way or another. I wish none of it had ever come to light.

lxpeanut

timmybear wrote: »

We'll all end up picking up the tab one way or another. I wish none of it had ever come to light.

The money is ours the banks took it off us and are now having to give it back its not your money.

adouglasmhor

My GF who has never ever had a loan was getting them on our home phone. She did not want to speak to them, I verbally abused the guy for over 5 minutes and he kept saying I have to speak to her. They even said her lender had passed on the details- like I say she has never had a loan.

lxpeanut

easiest way to deal with them is just put the phone down