We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Help please

Hi iv had a letter from my bank telling me that as they don't have my records from 6 years ago that they can't look into my details of mis sold ppi? Is there anything I can do bout this or is that my claim now over? Its for 3 loans first one back in 1999 & the bank is royal bank of Scotland. Any help would b greatly appreciated :o

Comments

  • dunstonh
    dunstonh Posts: 121,283 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Once the bank has destroyed records then unless you have any records which can be used, then its typically end fo the road.

    Most banks hold on for at least 6 years after the debt has been repaid. So, if yours was only taken out 6 years ago, then it seems premature to destroy them this quickly. You may wish to consider a DSAR to see if they really have or not. However, a DSAR only shows relevant filing systems and many of these old agreements wont be in a relevant filing system.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • Thanks very much what is a DSAR and how do I progress it? Thanks
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.3K Banking & Borrowing
  • 254.4K Reduce Debt & Boost Income
  • 455.4K Spending & Discounts
  • 247.3K Work, Benefits & Business
  • 604K Mortgages, Homes & Bills
  • 178.4K Life & Family
  • 261.5K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.