Someone hit our car, now refusing to pay up!

Katyag

Got our second quote from a small local garage and they too said we need a new door, their quote was just over £800. DH called the guy last night and he was so horrible on the phone (the guy was not DH) refusing to pay or to contact his insurance.

DH has called the police back to get a hold of the officer who attended the accident to see what he says and then i think its a case of just going to the insurance and getting them to deal with him.

Far too much hassle so far, im nearly 20 weeks preg, DH is working 13-14 hour days so just going to let insurance take over. Never been in this situation before so not any experience.

Thanks to all.

denise38

All you have to do is contact your insurance with details of the accident. Fill in the forms and they do the rest. Basically they will contact the police for a copy of the police report which I believe they pay for. If you can give the officers name and shoulder no all the better but they do everything else.
From the report they will get the details of the other party's insurance and they will contact his insurance . Your car will be repaired and you should have no further problems. I am sure the officer will have put on his report that other driver admitted liability. It is as simple as that. Don't bother contacting the plonker that hit you leave it up to your insurnace that is what they are paid for.
They might come back asking you to get the police report but that is their job it will be because they don't want to pay for it.
When you call your insurance they ask why you haven't informed them before tell the truth that it was because he was going to pay for it himself but then backed out. It shouldn't be a problem honestly.

rosscobley

Call him back and inform him that you are specking to the Poilce officer that attened and that you will now want it to go though your insurance then put the phone down. Call you insurance company tonight to get the ball rolling they will most prob pick the car up tomorrow/friday and drop off a hire car. Dont stress about it there is no more you can do you tried to do the guy a favour and he messed your around just let the insurance company deal with his insurance company and forget about it

Katyag

We have the guys name (cant pronounce it tho!) and reg plate is that enough details for the insurance to start with??

Bossyboots

Katyag wrote:

We have the guys name (cant pronounce it tho!) and reg plate is that enough details for the insurance to start with??

Yes it should be.

denise38

The Police have all the details. Put down what you have and let your insurance do the rest. They contact the police for a copy of their report and all his details, name address, dob, make and reg mark of vehicle and insurance details are on the report along with details of the accident noted down by attending police officer.
After you have contacted them and given them details of the accident ie date and place of accident your insurance company then contact the police.
Stop worrying and leave it to them that is what you pay them for.

Bossyboots

With the registration number they should be able to trace the car and the current insurer on the database as their first course of action. They can contact the police if there is any question of liability.

Quinny_2

Bossyboots wrote:

With the registration number they should be able to trace the car and the current insurer on the database as their first course of action.

Funny.I seem to recall someone else at the beginning of the thread saying that............................lol.

Seriously though,I would like to know the outcome of this,so do keep us up to date.

Ken.

Bossyboots

Quinny wrote:

Funny.I seem to recall someone else at the beginning of the thread saying that............................lol.

Seriously though,I would like to know the outcome of this,so do keep us up to date.

Ken.

I didn't re-read the thread and the latest posts are suggesting that information is required from the police which is not the case so some clarification was needed.

I too am very interested in the outcome of this so I hope we are kept up to date.

Katyag

Bossyboots wrote:

I didn't re-read the thread and the latest posts are suggesting that information is required from the police which is not the case so some clarification was needed.

I too am very interested in the outcome of this so I hope we are kept up to date.

Yes just wanted clarification that that was all we needed before going on the phone to be told we needed more. DH was in work til very late tonight and wasnt home til near 10pm so we will be calling tomorrow to start the ball rolling.

Thanks again to all, will let you know what happens.