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Selectspecs, have they ceased trading?

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  • rottytrot thanks for the info, this is one company I will avoid
    :cool: Wisdom doesn't necessarily come with age.
    Sometimes age just shows up all by itself ;)

    In the end, it's not the years in your life
    that count....it's the life in your years :D
  • Freegan
    Freegan Posts: 45 Forumite
    edited 26 May 2012 at 1:12PM
    For over two weeks now, I have been trying to elicit a response from them regarding repairs to spectacles that they supplied almost a year ago.

    They have not responded to messages through their website.

    The warranty period is about to expire and I am suspicious that they wish to delay until it does expire, in the vain hope that I will not be aware that my contacting them before the expiry date invalidates their excuse.

    If this is their idea of building a business with repeat custom, then it is lost on me.

    SHOULDA GONE TO SPECSAVERS?

    Be very wary of cheap deals and research the company's after-sales service thoroughly before committing your money to their pockets.
  • I ordered (and paid over £140.00) for some prescription sunglasses from this organisation. They sent me an email the following day to say that they were out of stock on the item...AFTER taking my money.

    The reviews, here and elsewhere, aren't good and mostly negative regarding getting a full refund. Any advice if they ignore emails for a refund?

    Thanks in anticipation

    Milly
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