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Selectspecs, have they ceased trading?

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Hello,

I just went to the select specs site
selectspecs.com the site is up but the links don't seem to be working and there is no access to the online catalogue.

Does anyone know if they have ceased trading or have they changed their domain url?

Regards,

A
«1

Comments

  • Coopdivi
    Coopdivi Posts: 3,412 Forumite
    All the links work fine for me.

    http://www.selectspecs.com/

    Have you got something wrong with your computer?
  • Thank you for that.
    Yes my antivirus Kaspersky has an "anti-banner" function that seemed to block the selectspecs site.
    I added the site to the exceptions and the site is fine now.

    cheers,

    A
  • SelectSpecs_company_representative
    SelectSpecs_company_representative Posts: 159 Organisation Representative
    amorphic wrote: »
    Hello,
    Does anyone know if they have ceased trading or have they changed their domain url?

    Certainly not. We're actually expanding! :)

    Let me know if you need any assistance.

    James
    Official Company Representative
    I am the official company representative of Select Specs. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • Certainly not. We're actually expanding! :)

    Let me know if you need any assistance.

    James
    Hi James,
    i could do with your help please.
    when i received my order it was incorrect.
    i had communications and was asked did i want my money back to which i said yes to and sent all pairs back with my details.
    i have not heard any more so i have sent several emails and get no response.
    i would appreciate your help, here is my details of the order etc:-

    To: [EMAIL="selectspecs-ticket-support-tyjhf47udp@world-optics.com"]selectspecs-ticket-support-tyjhf47udp@world-optics.com[/EMAIL]
    Subject: Fw: SelectSpecs order 196839
  • SelectSpecs_company_representative
    SelectSpecs_company_representative Posts: 159 Organisation Representative
    Hi rottytrot,

    According to our records we last replied to you on the 23rd February regarding the refund. If you did not receive an email from us you can check your tickets in your SelectSpecs account under 'My Tickets'.
    Official Company Representative
    I am the official company representative of Select Specs. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • Hi James,
    last reply was 22/02/12 and it states ticket closed
    i have not had not had a refund
    02-22 16:41:37 over due refund : Select Specs order 196839 amendments Ticket Closed
  • cattie
    cattie Posts: 8,841 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I've got Kapersky installed on my computer, but for the life of me can't work out how to add the site to an exceptions list as amorphic mentioned he/she did, to help me view other than a blank page, so if anybody can help me, I'd be very grateful.
    The bigger the bargain, the better I feel.

    I should mention that there's only one of me, don't confuse me with others of the same name.
  • Hi James,
    I received acknowledgement of a refund but have not heard anymore and do not receive any answers
    from Selecspecs
    I posted to you and you said they had replied 23/02/12 but as i have shown it does not give any refund and says "Ticket Closed"
    You asked if anyone needs your help, well I need it for sure.
    Thanks joe
    Hi James,
    last reply was 22/02/12 and it states ticket closed
    i have not had not had a refund
    02-22 16:41:37 over due refund : Select Specs order 196839 amendments Ticket Closed
  • Hi james,
    i have been in contact via the on line answer rep and was told i will get an email confirming i will get afull refund.
    Guess what i have heard nothing, and you have not made any answers to me after your ist responce.
    be very carfull dealing with this company!

    Joe


    Joe
  • SelectSpecs_company_representative
    SelectSpecs_company_representative Posts: 159 Organisation Representative
    edited 30 March 2012 at 9:18AM
    Joe, unfortunately we do not offer support here so cannot give responses straight away. According to our records we processed a refund for you on the 12th March,
    Official Company Representative
    I am the official company representative of Select Specs. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
This discussion has been closed.
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