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Barclaycard log in problems

erb
erb Posts: 547 Forumite
Part of the Furniture 100 Posts Combo Breaker
edited 27 February 2012 at 9:16AM in Credit cards
I could not log in today and when I rang Barclaycard they said they have a lot of customers ringing in to say they also can not log in. I was using Firfox and they told me to try another browser so I tried with Internet Explorer and it worked. The problem is at their end and they are working on it.
Regards
erb :)

Comments

  • erb wrote: »
    I could not log in today and when I rang Barclaycard they said they have a lot of customers ringing in to say they also can not log in. I was using Firfox and they told me to try another browser so I tried with Internet Explorer and it worked. The problem is at their end and they are working on it.

    I've been trying to login this morning and having difficulty - even though I knew I was using all the correct details (even went as far as trying to change my passcode etc but it wouldn't let me).

    I just called them and was told that they're having problems and to try tomorrow - so interesting to read on here that the problem existed yesterday.

    My payment is due on Monday. Will try Safari on my MacBook tonight when I get home.
  • I didn't have any problems yesterday but have today.

    I tried first thing this morning and it kept saying the information was not correct.
    I tried again about an hour later and i logged in fine.

    Tried again a short time ago to check something and again i couldn't get on. Tried logging in through a different browser and got on ok.

    Very strange!
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