Invalid card number?

jillyflower

Hi
Not sure if I'm posting this in the right place but here goes anyway.

I'm trying to apply for the 0% balance transfer card with capital one as recommened by Martin but when I enter the card I want to transfer the balance from, which is also a capital one card it keeps telling me it is an invalid card number. I've checked it about 10 times and the number is right. I'm just wondering if you can't do a balance transfer from the same company.
Any help or your thoughts on the matter would be great.
thanks

HappyMJ

You normally cannot transfer a balance from the same company so you need to transfer the balance elsewhere first.

camuk81

Jilly as daft as it sounds what card do you have with your own personal account. If its a visa. Transfer it to your account then pay from own bank to capital one

jillyflower

camuk81 wrote: »

Jilly as daft as it sounds what card do you have with your own personal account. If its a visa. Transfer it to your account then pay from own bank to capital one

Hi, Sorry I'm being a bit thick here I don't really understand what you're suggesting I do. I do have a visa debit card with my personal bank account, but after that I'm sorry you lost me.

eeyore87

Had this problem too... Think it's a glitch in the system or something. I called them and they told me to arrange any balance transfers when I activated the card. Very strange, tried with two different card types, then even tried different web browsers just in case!

bbfc

HappyMJ wrote: »

You normally cannot transfer a balance from the same company so you need to transfer the balance elsewhere first.

Thats what I thought. Usually you can't to that.

camuk81

Jilly,

Sorry the example I was trying to give was try doing a transfer to your own personal visa. I'm sure there is a better way to explain but just see my mini ramble below and it might work.

Capital One (new card) transfer money to bank visa via balance transfer.

You get balance transfer and money goes into your personal bank account.

Personal bank account then has the money which you can phone up/ withdraw/ make an automated payment to pay off Capital One card (old one)

Its a long way round but a work around

jillyflower

camuk81 wrote: »

Jilly,

Sorry the example I was trying to give was try doing a transfer to your own personal visa. I'm sure there is a better way to explain but just see my mini ramble below and it might work.

Capital One (new card) transfer money to bank visa via balance transfer.

You get balance transfer and money goes into your personal bank account.

Personal bank account then has the money which you can phone up/ withdraw/ make an automated payment to pay off Capital One card (old one)

Its a long way round but a work around

Thanks for that.
However the problem is that they won't give me a new capital one card as I already have one.