Meta Burn & African Mango - caution!

CraignDes

Just thought I would offer a word of caution to all as the terms and conditions of a company marketing dietry pills under the names of Meta Burn and African Mango are almost hidden yet their bold internet ads claim to offer 'free' samples.

Both products are advertised online with offers of 'free' 60 capsule jars, all you have to do is complete a contact form and pay the $4.95 shipping.

BEWARE! The terms are that if you do not call the customer support numbers for each product and request a cancellation of your subscription (even though subscription is not mentioned anywhere during the process of getting the free sample) within the first 15 days you will automatically be enrolled into a subscription program and billed for product at very high rates.

For example, you receive a sample jar of pills, day 15 and no cancellation is received from you company will bill your credit card approx. 80 US Dollars for the free jar then bill you again for the same amount for a second jar.

If you call their customer support expect to be lectured about being silly on submitting credit card details (even though their web site states they only require this for the $4.95 shipping) and not bothering to search through their web site and reading the full terms and conditions.

It would seem that the free offer is valid if you cancel in time, it's just that this is NOT made clear on their web ads.

Nile

Hi, Martin’s asked me to post this in these circumstances: I’ve asked Board Guides to move threads if they’ll receive a better response elsewhere (please see this rule) so this post/thread has been moved to another board, where it should get more replies. If you have any questions about this policy please email [EMAIL="forumteam@moneysavingexpert.com"]forumteam@moneysavingexpert.com[/EMAIL].