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Halifax Visa Platinum Problems?

Has anyone else been having problems with Halifax Visa? For 2 weeks I've been getting intermittent 'Transaction Not Authorised' when trying to use my card in stores and online. The card is a month or so old, credit limit fine and I always pay it off in full every month.

When I phone their call centre I've been told that they've been having problems authorising payments.

Anyone else had any probs?

Cheers

Jeff
Space for rent, apply within - Free trial on Thanks button though

Comments

  • It is odd that you have a Halifax Visa card that is only a month or so old as they moved all their Visa cards to Mastercard at the end of last year. Maybe they have problems with the Visa connection.
  • fox2319
    fox2319 Posts: 978 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Can't answer that but it was issued for renewal at the start of the year and it's a Visa. I use the GE Money for mastercard due to the cashback on food / petrol but was wanting a Visa (cashback) for non-food purchases. Pay both off in full each month, purely have them for the cashback

    Cheers

    Jeff
    Space for rent, apply within - Free trial on Thanks button though
  • There is some information about the changeover here:
    http://www.findoutmorehalifax.co.uk/
  • fox2319
    fox2319 Posts: 978 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    When I phoned up earlier today to ask about the latest refusals, they did mention that the systems were all going through an 'upgrade' and apologised for the inconvenience etc.

    Still a bit annoyed and feeling edgy when I try to use the Visa these days.

    Cheers

    Jeff
    Space for rent, apply within - Free trial on Thanks button though
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