Opinions on the NCBS 3.7% FR 3-year Cash ISA?

Noticed in this weeks email, seems interesting, but you can't open an account online and then transfer, you have to apply via the postal system.

http://www.ncbs.co.uk/savings/savings/tax-free/5th-issue-fixed-rate-cash-ISA.aspx

Are they any good? I don't want to transfer my ISA to them and find it difficult to get back/etc.

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