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Hsbc No response

Hi All

I was interested to know if anyone else has had delayed in a response from HSBC, I sent my first letter on the 20th January requesting a copy of my loan agreement (40 day) and also a copy of my Credit Agreement (12 days) and have not heard anything back from them.

Can anyone help as I am unsure what to do now.

Many Thanks:(

Comments

  • amersall
    amersall Posts: 17,037 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    You should have hear something by now,are these account closed or open and did you enclose £1 for one and £10 for the other?.
    Just to let you know if an account is closed they do not have to provide you with a copy of the agreement.
    The Credit Card agreement may not show ppi,you really need a statement that will show this.
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