Boots sanctuary glitch. 3 for 2 plus free gift for every £10 you spend

PatternStar

deedums wrote: »

Last Thursday I ordered 2 x Thermal Detox Mask & 1 Hot Cloth Cleanser items on 3-4-2 @ £10.20 each and got 3 free gifts, total £20.40. Due to be delivered to store this Wednesday.

Just had despatch email, the Hot Cloth Cleanser out of stock so no 3-4-2 and only 2 free gifts.

Pleased to be getting the free gifts but it does annoy me that they can't email and ask if another 3-4-2 offer product could be substituted so that you don't lose out. Especially as the Mask is still in stock.

Hmm.. Maybe you can return them to store (if its allowed??) and see if what you want is in stock in store on 3 4 2..?

deedums

PatternStar wrote: »

Hmm.. Maybe you can return them to store (if its allowed??) and see if what you want is in stock in store on 3 4 2..?

I did wonder if I could do that but I'm not sure they'll take skincare products back. I'll have to ask when I go to collect the order

michjay_2

just bought the following instore

1 No 7 gel cleanser - £9.00
1 Sanctuary shower foam £5.10
1 Sanctuary body wash £5.10
1 Sanctuary free gift

Used following vouchers

1 No 7 £5.00 off voucher
1 NO7 £2.00 of beautiful skin cleanser or moisturiser (received in post with advantage card mailing)
1 100 points voucher when you purchase any No 7 beautiful skin cleanser or moisturiser

Total spend - £7.20

Checked ACM but unfortunately did not give me 200 points coupon which some people have had

Also was not able to use coupon in back of latest boots magazine as it states you will only get 200 points if you purchase No 7 beautiful skin cleanser and moisturiser

Still thought i had a really good deal as saving was £23.00 and total points to go to my boots card was 140

thanks op :T:T:T:T:T

littlereddevil

pleasedelete wrote: »

The stores are full of them. Just go and look! 3 for 2 with no 7 wipes. There is no luck about it. Spend £7 in any store- you get 2 sanctuary bath, no7 wipes and a free gift set.




Maybe your stores are full of them but there no gifts available in Dundee

KrispiiDuck

deedums wrote: »

I did wonder if I could do that but I'm not sure they'll take skincare products back. I'll have to ask when I go to collect the order

There shouldn't be a problem as it's distance sales and if you return them immediately as you collect them, then there is no issue with potential contamination either.

76angel

deedums wrote: »

Last Thursday I ordered 2 x Thermal Detox Mask & 1 Hot Cloth Cleanser items on 3-4-2 @ £10.20 each and got 3 free gifts, total £20.40. Due to be delivered to store this Wednesday.

Just had despatch email, the Hot Cloth Cleanser out of stock so no 3-4-2 and only 2 free gifts.

Pleased to be getting the free gifts but it does annoy me that they can't email and ask if another 3-4-2 offer product could be substituted so that you don't lose out. Especially as the mask is still in stock.

I could be wrong but I believe with the item out of stock you will actually benefit; they should still give you the deal so that actually you only pay for 1 (the most expensive) item and recieve the 2 free gifts. So effectively, you will have 2 products and 2 free gifts for the price of your most expensive item. Check your bank statement to see what has been deducted.

As I said, I could be wrong but I'm sure Boots are pretty good about making sure the customer does not miss out on an offer.

HTH

deedums

76Angel - thanks, it would be brilliant if that's what they do. I'll check my statement before collecting my order

Issyc

I just had a despatch email for my 3 hand creams and my 3 free gifts. It cost me £8.xx.

lovenectar80

Got my dispatch email - will arrive in store tomorrow and all items seem to be there.

savingmonkey

lovenectar80 wrote: »

Got my dispatch email - will arrive in store tomorrow and all items seem to be there.

Just had mine as well, 3 salt scrubs and 3 gifts, £4.95 :j