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Utility Meters Costing A Fortune!!!
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You may find the <OFT guidance on Unfair terms in tenancy agreements> of some help. I would draw your attention to the examples of unfair terms in Table 4.2 "Against changing the phone or utility supplier.". . . I can't do anything with Npower. . .
A Daily Mail <This is money article> also refers to the matter.
Hope this helps.
Edit
You can probably get more help by explaining your problem to <Consumer Direct>
Warning: In the kingdom of the blind, the one-eyed man is king.
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