Halifax delays in sending PPI cheque

DanB73

Hi,
Just wondering whether anyone else is experiencing delays in actually getting their PPI money after having written confirmation that you are to receive a refund???

I received my letter from the Halifax (dated 10.1.12) saying that they own me over £8000!!!! :rotfl::j:rotfl:However, I am still waiting on the cheque arriving & the 30 days has long since come & gone...

Seems to me they are just holding on to my cash to gain as much interest as possible :mad:

Yours
Dan

m4sonsmum

My cheque came instantly , i received £1,418 in January 2012 in the form of a cheque.

I paid it into my HSBC current account straight away.

But now i'm confused , as i have received my halifax credit card statement for February( i already had an outstanding balance on this card) and have noticed they have added the £1,418 as a new transaction and added this to my balance owing to them ..

I have just phoned the halifax he says because i cashed the cheque this amount is now owed to Halifax ?? really confused ... i thought the money was mine to do whatever i wanted with .. money they owed me back ... so i should not have cashed the cheque then ?? ...i'm really confused as to why i owe them £1,418 now ??

amersall

Usually they credit the redress to the card and then send a cheque to you, the money is then taken off the card, ring again and you may get someone who knows how this works.