Samsung Galaxy Ace has data connectivity problem

Byatt

"The server failed to communicate. Try again later."

this is the message I keep getting for about a week now. Was fine before.

Does anyone have any idea what's the problem please? I've tried Googling, but can't find an answer to my problem. It's 3G, the signal strength is showing ok.

Need this for my business. I have only had the phone a month.

Byatt

No-one?

S0litaire

I'm assuming the phone is working with a wifi connection??
If yes then try the following:

First

make sure you have the correct Settings.
Go you your network provider's support page and search for "DATA" "APN" settings and get them sent to your phone.

Second
Make sure 3G is on (I know it sounds stupid but check)
Go you Menu / Settings / Wireless and Networks / Mobile Networks
MAke sure "data enabled" is ticked and "Use onle 2G networks" is NOT ticked.
Press "Access Point names"
Can you see your Network provider in there? "t-Mobile UK" "orange UK" "3 UK"
make sure it's selected.
press "back" twice.

Go to "Accounts and Sync"
Make sure "Background Data" and "Auto-sync" are ticked.

Now check the Network icon is it White or Yellow? wait for a min or so to see if it changes.
White means their is no network connection (or can't connect to Google's servers)
Yellow means you have a working internet connection.

If the above does not work, then pull the battery out and wait for 10 seconds or so and put it back in and power on the phone again.

See if the network icon stays white or yellow... and let us know!!

Byatt

Yep, phone is working with wifi connection. I've made sure 3G is on and I've done the battery thing. Will try the rest of your suggestions, thanks for replying.

edit; tried all that and icon is still white.