We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Yet More Problems With Selftrade
beamer007
Posts: 7 Forumite
During my time with Selftrade (joined August 2007) I have had many problems. The latest of which is that on attempting to trade in all bar 1 of the 20 or so funds I currently hold in my Stocks & Shares ISA, I am presented with the following error ...
"<Fund name>
We are sorry but the fund document is not currently available. Unfortunately, this means we cannot continue with your fund purchase order at this time.
We have advised our information providers and hope to have it available shortly: typically this will take up to five working days. Please, therefore, try again later.
Once the correct document is available we will ask you to confirm that the correct document has been provided.
Please click "continue" to close this message"
It has been like this for a week or so.
I'm not happy. The previous mistakes were bad enough, but a trading platform where it is impossible to trade - that's just unacceptable.
Is everyone getting these sort of messages ?
"<Fund name>
We are sorry but the fund document is not currently available. Unfortunately, this means we cannot continue with your fund purchase order at this time.
We have advised our information providers and hope to have it available shortly: typically this will take up to five working days. Please, therefore, try again later.
Once the correct document is available we will ask you to confirm that the correct document has been provided.
Please click "continue" to close this message"
It has been like this for a week or so.
I'm not happy. The previous mistakes were bad enough, but a trading platform where it is impossible to trade - that's just unacceptable.
Is everyone getting these sort of messages ?
0
Comments
-
Bump. There must be some other Selftrade users on here.During my time with Selftrade (joined August 2007) I have had many problems. The latest of which is that on attempting to trade in all bar 1 of the 20 or so funds I currently hold in my Stocks & Shares ISA, I am presented with the following error ...
"<Fund name>
We are sorry but the fund document is not currently available. Unfortunately, this means we cannot continue with your fund purchase order at this time.
We have advised our information providers and hope to have it available shortly: typically this will take up to five working days. Please, therefore, try again later.
Once the correct document is available we will ask you to confirm that the correct document has been provided.
Please click "continue" to close this message"
It has been like this for a week or so.
I'm not happy. The previous mistakes were bad enough, but a trading platform where it is impossible to trade - that's just unacceptable.
Is everyone getting these sort of messages ?0 -
Click below and scroll down to "Fund Dealing" and then click on "+ Read More" for background info.....
http://www.selftrade.co.uk/market-data/funds.php0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351.8K Banking & Borrowing
- 253.4K Reduce Debt & Boost Income
- 454K Spending & Discounts
- 244.8K Work, Benefits & Business
- 600.2K Mortgages, Homes & Bills
- 177.3K Life & Family
- 258.5K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards