Outlook fault

Almost_Redundant

Hi. Would anybody know why I get an 'Operation Failed' warning message whenever I try to send/receive mail through outlook? Internet connection working fine. Tried all help options but to no avail. I have not been messing about with settings or programs. A system restore hasnt fixed it either. I'm stuck!!

Thanks

crox

Have you installed a firewall or av recently?

Almost_Redundant

No been running AVG av for ages with no problems. Firewall been installed since xp was a few years ago. Would reinstalling outlook help?

Debt_Free_Chick

Try ...

Shut down & restart

and, if the problem still exists, stick the Outlook/Office CD in and then, in Outlook, Help, Detect and Repair.

Almost_Redundant

Thanks, tried that but with no luck. If i reinstall will i lose all of my contacts details?

Chippy_Minton

Same problem and a solution (post 6) here.

Debt_Free_Chick

Chippy_Minton wrote:

Same problem and a solution (post 6) here.

Agreed - create a new profile.

Almost_Redundant

Thanks for replies and link. Unfortunately after i click the mail icon, i do not get the option of clicking on a setup dialog box. I cannot find the profile details anywhere. All i get is the internet connection box? Now when i try to open outlook, i get an error and it just closes.!!! Sorry if i'm being really thick here.

Toxteth_OGrady

Give this a try.

:cool:

TOG

Almost_Redundant

Guys, many thanks for your help and advice. Was totally stumped without you. - have just done a system restore then followed chippys advice in the link which now makes sence. All seems to be working again. Best i get back to work now!!