MBNA PPI Claim Refused :(

Melonmoon

amersall wrote: »

If yours was not a final response,then get back in touch with them,tell them that you have just found out this could have been a pre ticked box,and you do not remember it saying you did not have to take this insurance,reiterate the reasons you were mis sold this ppi,sickness pay,life insurance etc ask them to reconsider the rejection or you will take this to FOS to get this looked at again

Thanks for the advice amersall. I have re-read the letter several times and they have stated that they have exhausted this complaint and this the final response on the matter. If I'm not happy then they suggest I I refer to the FOS. Are they just fobbing me off here? Should I just complain to the FOS as they have advised?

thanks in advance for any advice.

Melonmoon

Amersall - I have contacted the FOS to ask what my next step should be, they said my letter was a final response and they probably won't move on that! My complaint is now with the FOS - hope it doesn't take forever like some folks I've been reading on here!