Aviva ppi reclaim

baggagehandler

hi all,
just a query to see if anyone else has been in the same boat as me really. we took an unsecure loan out with welcome finance in november 2002 and were missold ppi insurance. we tried to claim back this but were told we were unable to do so because the loan was taken out before they fell under the regulatory body. we contacted the f.o.s and explained the situation the asked if we knew the underwiters off the ppi as we maybe able to claim this back from them, so with a bit of research we were able to find out it was aviva (norwich union).
so sent off the appropriate f.o.s questionaire to them and recieved a reply from them saying that they did not sell us the ppi and felt they were in no way responsible for any misselling as the loan was brokered by hfs loans who they said were also not regulated at the time of the loan been taken out. i just want to know as anyone else had this situation and what did they do and outcome or am i just flogging a dead horse?
i only ask as when we sold our first house 8 yrs ago the ppi added to the loan took a huge chunk of the house sale money and i know aviva didnt sell us the ppi but they still took the full premium for a loan that was paid up long before it was due to be. many thanks.:(

dunstonh

we contacted the f.o.s and explained the situation the asked if we knew the underwiters off the ppi as we maybe able to claim this back from them, so with a bit of research we were able to find out it was aviva (norwich union).

The underwriter liability only applies to certain distribution channels. It doesnt apply in most cases.

so sent off the appropriate f.o.s questionaire to them and recieved a reply from them saying that they did not sell us the ppi and felt they were in no way responsible for any misselling as the loan was brokered by hfs loans who they said were also not regulated at the time of the loan been taken out. i just want to know as anyone else had this situation and what did they do and outcome or am i just flogging a dead horse?

Which is the correct response in most cases. There is nothing wrong with having PPI. When you complain, you are not complaining about the product but the sale of the product. If the seller is not an agent of the insurer then the insurer has no liability.

i only ask as when we sold our first house 8 yrs ago the ppi added to the loan took a huge chunk of the house sale money and i know aviva didnt sell us the ppi but they still took the full premium for a loan that was paid up long before it was due to be. many thanks.

As above, the seller is the one that potentially broke rules. Not the insurer.

Game over on this one.

baggagehandler

thanks dunstonh.....would it be worth sending all the correspondence to the f.o.s and seeing if it would be possible to claim from hfs or would this be a non starter aswell?

dunstonh

baggagehandler wrote: »

thanks dunstonh.....would it be worth sending all the correspondence to the f.o.s and seeing if it would be possible to claim from hfs or would this be a non starter aswell?

The FOS wont have any remit as the firm that sold it were not regulated by a body that gives access to the FOS.