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Electricity token meter

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Hi all, first post but hopefully not my last - as the name suggests I work for Tmobile (customer services) so hopefully I'll be able to offer my experience and help to anyone who wants it.

Anyway....

I've just moved in to a new flat which uses electricity tokens but I haven't been able to get a swipe card from the energy supplier (I'll have to wait til monday for that) and it's already using the emergency credit.

I know someone who has got the same type of meter, would I be able to use their swipe card to obtain tokens for my meter? IIRC the tokens don't seem to be linked to the swipe card machine so would this work in the intrim?

If it's any help, the token it would take are the long rectangular green ones with a black strip running underneath it.

Comments

  • tripled
    tripled Posts: 2,882 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I and welcome to the forum.

    A token meter is simply a mechanism to make you pay the supplier before you use the power. You will actually have an account with the utility company, which your swipe card is linked to. If you use someone else's card then the payment will go on their account not yours, so when they next read the meter there will be a discrepancy and you would get a bill for the difference, while someone else would get a refund of your cash.

    The best bet is to call them up, most suppliers have a prepayment emergency line, and see if they'll send an engineer out tomorrow to put some extra credit on for you.
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