Sky+ recording failed - error mesages

Hootie19

Does anyone know what these error messages mean

Failed rec, Technical fault - 8
and
Failed rec, Technical fault - 12

And are they serious? Is it the fault of the Sky+ box, or is it as Sky's end?

Any ideas??

computerwoman

not sure but you could try to reset your box, which is what sky will tell you to do, turn sky off at socket, wait 1 min then turn back on, you should here a click sound this means its reset it self. then try the housekeeping tool. select services
press no 4
press 01+select
press no 7
sky+ planner rebuild
press select
box turns off wait 60 sec's
press sky button
sky comes back on
this will free up space on your hard drive
hope this helps
if not call sky
cw

Moneymaker

Put it into standby and give the Hard Drive time to stop spinning before you switch the power off at the wall socket!

If the planner rebuild fails to fix your fault, you'll have to do a full erase (also in the secret Installer menu).