Boiler has gone off - Pilot fires then goes off ??

keys_2

Hello I am hoping someone can help me please as I cant get hold of my landlord !!

My ravenheat boiler has decided to go off . When I switch it on with the water and heat buttons it sounds like it is firing then moments later I get a red light and it doesn't start up .

I have looked online and cant even find which model it is I have or any help . And it is freezing here and I have had no hot water since yesterday so any help will be great please ??

I currently have it set to nearly 2 bar and I have tried switching it on and off again and so far had no luck

spinningsheep

Hi keys, you would be best not to fiddle at all with it as it could be so many things, but with you saying "the pilot" do you have a pilot light that stays on all the time or does the boiler fire on and off when needed? If you do have a pilot (there is usually a "clicker" button to light it behind the panel on the front) and it will light but not stay lit it may be the thermocouple, but I doubt it will have a pilot if it is a modern boiler. Best to wait until you reach your landlord.

abankerbutnotafatcat

This happened with my boiler last week. It's a combi i.e. hot water on demand, no tank. The manual told me to press the reset button underneath. Lo and behold there was a reset button (clearly marked as such only I'd never looked under the boiler before!!) and when I pressed it the boiler fired up. Long shot I know but have a look all round and see if there is a reset button. Also Ravenheat customer service might be able to help you identify it so you can look up the manual. Otherwise, I hope you get in contact with your LL and they get it sorted soon.

keys_2

I have just had another close inspection of it . Originally he pilot light was igniting when it should last night - now its not !! It is one that fires up when needed - when you press the water or heating button .

I have just pressed the water button and it sounds like it is about to start { like usual} - then when I turn on the hot water tap it sounds like its working - but doesnt get hot { obviously } however the boiler sounds like it working . There is no pilot light now thow and the red light shows after a while .

I will try ravenheat - Edit - They are not answering
thanks for your replies