Eon rep could you answer this please

st999

I have seen it posted that the tier 1 figure of 2680 kWh of gas from Eon is calculated as a daily amount of 2680/365 kWh = 7.34 kWh.

What happens if someone only uses gas for 6 months. Will they still be charged for 2680 kWh at the tier 1 rate or only 1340 kWh at the tier 1 rate in a year?

I ask because my sister has just moved into a 1 bedroom flat that only uses gas for heating, a gas fire in the lounge, everything else is electric including hot water and cooking so in the summer she will hopefully not be putting on her gas fire.

She lives alone.

notbritishgas

st999 wrote: »

I have seen it posted that the tier 1 figure of 2680 kWh of gas from Eon is calculated as a daily amount of 2680/365 kWh = 7.34 kWh.

What happens if someone only uses gas for 6 months. Will they still be charged for 2680 kWh at the tier 1 rate or only 1340 kWh at the tier 1 rate in a year?

I ask because my sister has just moved into a 1 bedroom flat that only uses gas for heating, a gas fire in the lounge, everything else is electric including hot water and cooking so in the summer she will hopefully not be putting on her gas fire.

She lives alone.

While you are waiting for the EoN rep I will give you my thoughts.

For the 6 months she is using gas she will be charged 1340 kwh at the high rate. As you said the higher rate is charged on a daily basis so in the summer she would normally be charged on 7.34kwh per day but as she does not use any gas there will nothing to charge the higher rate on.

Does that make sense?

PS That is why for someone like your sister a No Standing Charge tariff really works, if she had a standing charge she would pay that in the summer.

molerat

She will be charged the tier 1 unit rate for up to 2680/365 x days in the billing period. If no gas is used in a billing period then no charge.

victor2

Most of their tariffs say something like Normal units first 2680kWh per year for the tier 1 rate.
The previous answers do make a lot of sense, but that could be interpreted as the customer being undercharged if no gas is used during a billing period, so the customer hasn't been charged the tier 1 price for a full 2680kWh during the year, but has used more than that. Wouldn't have thought it was worth E.On's trouble to apply that though to the small number of customers it could apply to.
We'll have to see what E.On say about it....

E.ON_Company_Rep_Chris

Hi st999

2680kWh is the annual gas threshold for use to be charged at the primary rate. All use over that is charged at the secondary rate. As we issue 2 or 4 bills a year this is worked out pro-rata at 7.34kwh a day.

If no gas is used at all then there will be zero charges so the thresholds won’t matter.

When your sister starts to use gas the pro-rata element still applies. So, if her bill covered 91 days, she’d be charged 668kWh at the primary rate and anything she used over that at the secondary rate.

Hope this makes sense and is helpful

Amanda

jalexa

st999 wrote: »

I ask because my sister has just moved into a 1 bedroom flat that only uses gas for heating, a gas fire in the lounge, everything else is electric including hot water and cooking

With that energy mix your sister will experience quite high energy costs. Warn your sister to be alert to that and to get a handle on consumption by taking regular meter reads.

Pincher

Search for "sculpting" where NPower allocates more Tier 1 units to winter months.

E.On does not practice sculpting as far as I know, but the phrasing of "first 2680kWh in a year" allows them to do so in a one year period if a time share salesman became CEO.