Kelloggs Rice Crispies.....

bigmomma051204

So, i was happily munching away on a bowl of rice crispies last night when i found (after chewing and hastily spitting out!) a small bit of blue coloured rubber - it definitely must have come from the packet and i am just wondering how i go about making a complaint - not only was it particularly "minging", but i also feed my child (2yrs) on this cereal...SO glad it wasnt him eating that particular portion as he probably WOULDNT have spat it out!!!! Help - how,where and who do i complain to?! And how do i word said complaint - i have complained about little things to companies in the past but nothing as yuk and health risk related as this before!!!

Cheers in advance for any help or info :beer:

Laura

Edit - Yes - i have kept the aforementioned blue rubbery thing - and still have the packaging... i know there is an address to compain to on box but wondering if its better to ring, mail, email etc...which would have better and faster response?

BusinessStudent

I would email them by clicking onto http://www.kelloggs.co.uk/contact/productcomplaint.asp - They will probley ask you to return the packaging to them so they can look at the product/batch code.