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Green & Blacks - Useless Customer Service

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Comments

  • Bangton
    Bangton Posts: 1,053 Forumite
    Tenth Anniversary 1,000 Posts Combo Breaker
    Does it honestly really matter? Just don't buy said bars again...
  • Jojo_the_Tightfisted
    Jojo_the_Tightfisted Posts: 27,228 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    I'm more bothered that they genuinely wrote back and told the OP that they were either;

    a) imagining it, or

    b) eating it wrong.


    The usual non-committal 'thank you for your comments, we will bear them in mind' would have been better than telling someone putting chocolate in your mouth and eating it was wrong.
    I could dream to wide extremes, I could do or die: I could yawn and be withdrawn and watch the world go by.
    colinw wrote: »
    Yup you are officially Rock n Roll :D
  • stephen77
    stephen77 Posts: 10,342 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    next time take a photo of the bar with best before date from the wrapping on.
    That why the person who is replying to you can see the actual issue. You may get better feed back
  • biscit
    biscit Posts: 1,018 Forumite
    BatOutOfhell wrote: »

    To those of you who were a little rude to me earlier in this thread.

    People have disagreed with you, that's all. I've sampled chocolate products in different sizes and it does change the eating experience (for want of a less pretentious way of expressing it.)
  • ankspon
    ankspon Posts: 2,371 Forumite
    It's a choccy bar,get over it,there is a hell of a lot worse things happen.
  • lincroft1710
    lincroft1710 Posts: 19,541 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Does anyone else think G & B is over-hyped and overpriced?
    If you are querying your Council Tax band would you please state whether you are in England, Scotland or Wales
  • stephen77
    stephen77 Posts: 10,342 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    lincroft1710 wrote: »
    Does anyone else think G & B is over-hyped and overpriced?

    Not my personally cup of tea.
    However if you like high cocoa content then its probably priced about right for the market.
  • ThumbRemote
    ThumbRemote Posts: 4,761 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    davidhwdn wrote: »
    It's a choccy bar,get over it,there is a hell of a lot worse things happen.

    I don't think you understand the purpose of this message board.

    "there is a hell of a lot worse things happen" applies to 99% of the posts on here.
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