How can I get my new laptop to reconize my HP printer?

charley4

Please can someone help me find the solution to why my printer doesn't work. I have a new Toshiba laptop and my printer is a HP Deskjet F2480 THANKYOU in advance. I am not to clever with tec stuff as you will possibly realise. So please give me information in simply terms that a thicko can understand. I will be so pleased to get it working. THANKS!

m5rcc

Is the printer plugged directly into the laptop?

charley4

Yes it's plugged directly into the laptop

m5rcc

Go to Device Manager (you can do this by pressing Start > Type "Device Manager") or go to My Computer, System Properties, Device Manager.

can you see the printer there with a yellow "?"

You say you have a new Toshiba so I would have thought it is on Windows 7 and it will auto recognise the printer, but maybe not so download the drivers here.

charley4

thanks so much I will try that and thank you when i have it working

danthemoneysavingman

i would add that if it is USB-plugged in and SWITCHED ON then Windows 7 will find the drivers no problem

m5rcc

danthemoneysavingman wrote: »

i would add that if it is USB-plugged in and SWITCHED ON then Windows 7 will find the drivers no problem

It should do. That is what I stated, so unless the OP has done something wrong, then clearly something is not right.

charley4

My printer is working thank you for the instructions I am really delighted with the way you helped me get it fixed