advice please

capeverde

Just after a second opinion. 3 months ago I bought an iveco daily van. Only 3 years old with not much mileage. Anyway 20 miles from the garage where I bought it, it broke down. They sent out an iveco mechanic and it was an EDR valve which he fixed at the side of the road, one of those things I thought and just unlucky.

Fast forward, the EDR valve goes again so I take it to my local commercial garage, I thought maybe it wasnt fitted correctly as it was done at the side of the road, so ate the cost. It then went again, and again.

In a nutshell this garage have now fitted 3 of these valves to add to the one that was done at the roadside. Im of the opinion I shouldnt be paying as there is obviously an underlying problem which they cannot source. I dont consider I should pay for the same job 3 times.

Im fast forwarding to picking up the vehicle today, Im going to be reasonable but where do we go if they wont release the keys without payment. Am I in the right, always like to canvass opinion before I dig my heels in.

Thanks in advance.

Strider590

I'd fit an EGR (assume you mean EGR) valve blanking plate, clip the old one to something in the engine bay (leave it connected) and enjoy trouble free motoring.... They're only needed to meet EU new vehicle requirements, but they can cause havoc when they start to jam/stick.
It basically takes exhaust gas, remixes it in the inlet manifold and re-burns it again.

Why does it keep going?

Loose connection?
Coked up inlet manifold?
If the van kicks out a lot of crap from the exhaust, then that could also be your cause.

capeverde

Ok thanks for that, G can sound like a D eh. Its also had a new turbo and Ive now found out the company that had it before me also had a new turbo on it a few weeks before I bought it. Theyve cleaned out the exhaust but that was fine so they are at a loss as to whats causing the problem. Should I be paying though for them to do the job 3 times. Im expecting to have to take it into iveco next week and lose it for more time! Theyve had the computer on it and its not showing up any issues.

theyve checked the manifold and changed the gasket.

Strider590

How about excessive back pressure? Some partial exhaust blockage could blow the turbo seals and would also cause issues with the EGR.
This is all assuming it's actually been serviced properly!

forgotmyname

Blocking the EGR on diesels is a win win situation, Slightly more power and slightly better MPG. Only tiny amounts but the blanking plates can be bought for £2 or £3.

Dont be tempted the use a thin can though the gas gets extremely hot and can burn through that. Really you want something 3mm - 5mm maybe stainless or something that wont pit and burn with
high temperature gas hitting it.

My mondeo has a EGR cooling pipe as standard. Anything like that on the Iveco, Maybe thats been bypassed?

s_b

i dont think blanking the egr on a commercial is an ideal proposition
personally i would sit down with the service manager and ask him why these keep failing
remember you are losing money when you dont have the van

capeverde

Strider590 wrote: »

How about excessive back pressure? Some partial exhaust blockage could blow the turbo seals and would also cause issues with the EGR.
This is all assuming it's actually been serviced properly!

we thought this may be the case due to the turbo going and dumping oil in the pipe, but its been taken off and cleaned out and there was no blockage at all. Been on to iveco and they have told me the guarantee the parts and the dealer should guarantee the labour so I shouldnt have to pay.

Got to take it to them next assuming its going to go again and as long as I have receipts they will do the work for free and claim back off the previous service centre, does this sound right?

I just want a van that works though as like the last poster says its costing me a fortune as we are having to hire another van and its been in the shop 20 days out of my 3 months ownership.