used car transaction - Mansfield

tgroom57

We (ie our family) have a problem with a used car transaction (28 January) through a dealer in Mansfield.

3 days after purchase the car refused to start, and despite spending an hour on the engine the AA man couldn't identify the fault and couldn't get it started.

Do you have a special place for questions about used car purchase / exchange?

Can a car salesman insist the customer sign away all guarantee ' because the vehicle is faulty' ?
Should a car fail the MoT test if the airbags are faulty?

http://www.flickr.com/photos/tgroom57/6836126633/ (wording)

I've spoken to Consumer Direct and waiting to discuss with family tonight. Looking for advice from someone with experience of these scenarios- all my ( my own) car purchases have been ok.

forgotmyname

Car salesman can insist on anything he likes. You must howl at the moon every night for at least one hour whilst hopping on your left leg with your right leg behind your ear.

You as a buyer can laugh at him and walk away, Maybe a call to the mental health department.

If you signed that then maybe its you that needs the mental health department.
What does the invoice say? Does it list these faults?

Bit like the dealers used to sell you a car as a trade sale, Especially when selling you an unroadworthy pile of scrap, Common for them to have it delivered it to you.

You think thats nice, But offers them greater protection as you didnt drive the vehicle away.

unholyangel

As you've spoken to consumer direct, you probably already know most of the important stuff but i'll post this link so that you have it in front of you if you need it

http://www.adviceguide.org.uk/index/your_world/consumer_affairs/buying_second_hand_vehicles.htm

s_b

having read the letter as posted unless the car has a dangerous to use on the road complaint on it i think you wont have a leg to stand on you accepted that it might well not start tomorrow because they told you this
i expect it was offered at price y and you battered them down to price w after having someone inspect it for you at pos

arcon5

Are you advised at any points what faults the vehicle had? If so you have no rights to any remedy for these faults.

Although the letter is pretty much a 'sold as seen' letter which are not necessarily enforceable - this clearly expresses the vehicle has faults and you are agreeing to buy with these faults!!

But really depends on what was discussed at the time of sale and whether you was given the opportunity to inspect the vehicles condition.

Hintza

"with faults" is a bit of a sweeping statement.

Having just looked at their website they are selling bangers though.

bris

The letter looks like a get out to me, the OP clearly knew what he was buying and will not have any comebacks. When you buy a car at auction, same rules apply.

Even when buying from a dealer, the age, price and description can be taking into account, in this case it is sold as faulty, I assume the price reflected this.
Don't buy a car with faults, if you want a car without them.

tgroom57

http://www.direct.gov.uk/en/Governmentcitizensandrights/Consumerrights/Buyingacar-yourconsumerrights/DG_183047

'If the car you buy has a disclaimer
Some car traders try to use disclaimers such as 'sold as seen', 'trade sale only' or 'no refund' to restrict your rights. This is against the law and you can report any trader that does this to Consumer Direct, the government funded consumer advice service.'


??

Hintza

tgroom57 wrote: »

http://www.direct.gov.uk/en/Governmentcitizensandrights/Consumerrights/Buyingacar-yourconsumerrights/DG_183047

'If the car you buy has a disclaimer
Some car traders try to use disclaimers such as 'sold as seen', 'trade sale only' or 'no refund' to restrict your rights. This is against the law and you can report any trader that does this to Consumer Direct, the government funded consumer advice service.'


??

Aye but with faults could be seen as selling it with known faults which is fine and buyer would have no comeback. The thing is with faults could be being used as a blanket statement which oundsabit cute.

forgotmyname

If he sells a car with no engine and states that on the receipt you cant go back and claim you
want your money back because it doesnt run.

verityboo

I think its a clever attempt to get around the 'no disclaimer' rule by stating that the car does have faults, but I agree with others that because the exact faults are not outlined on the paperwork it would not stand up in court