Santander has blocked my account

flashfee73 · 6 February 2012 at 10:56PM

Im so upset although SANTANDER have to do there investigations they take the mick. The day my wages went in and my usual payment for rent and also a payment of money owed to me. My account was block I was asked to bring an email with confirmation from each creditor to unblock my account. I was told this would be done in 48hrs this was weds 1st feb its now 6th Feb. I was allowed to take £270 out as that was my balance before the monies were put into my account. My problem is I have my ISA, DAUGHTERS SAVING ACCOUNT AND MY EVERYDAY ACCOUNT ALL LINK SO ALL BLOCKED. I have no funds all my money is in the bank.............................electric and gas is running out as I have a budget meter and I have no funds to travel to work which cost me £400 a month. I have childcare fees to pay and bills to pay. Since my accounts are blocked no DDs are going through nor can I make any payments online. I am so distressed and at the end of my teether. The staff at my branch are kind and understanding but thats not getting me anywhere. I cant even access money what I have saved for rainny situations like the above. I dont understand why they say 48hours and have the cheek to tell me 58 hourslater the 48 hours is not up yet. Now its well over 198 hours and im no further to getting MY money. ITS CRAZY................

~Beanie~ · 6 February 2012 at 11:11PM

Have they given you any reason why your account is blocked? What do you mean by this:

I was asked to bring an email with confirmation from each creditor to unblock my account

money_grows · 6 February 2012 at 11:13PM

I'm sorry to hear about your problems with Santander.

If I was get back on the phone (if there still open) or get to branch first thing in the morning.

Once you get access to your money switch to a PROPER BANK.
I'm never surprised to hear about Santander antics.