Nram

justin9964

Hi wondering if someone can help.I have just had a letter from NRAM regards a loan I had with them some time ago.It states that as part of Fair Banking they were reviewing the policy regards PPI and stated because I had a policy during that period I could be owed a refund.They said that if I felt I was missold a policy I should contact them and it would be reviewed.They have sent a form to fill in with a set of questions...

I was not aware the policy was optional and did not have to include it to obtain the loan.
I was not aware the total cost of the policy was added to the loan and interest charged on it throughout the term.
I was not made aware I would not receive a proportionate refund if I cancelled.
I was not made aware of exclusions.
Any policies I had of making payments were not taken into account.
Sufficient details about my personal circumstances to allow the adviser to provide appropriate advice.
I was unduly pressured into the policy.
I was not aware I was being sold the policy.

What I need to know,basically,is the correct responses to the above.Is there anything I can say that would rule me out of a refund? To be completely honest i do not even remember taking the policy out(over the phone,internert etc)so don't want to incriminate myself by answering in a way that would contadict anything I have already signed for originally!

amersall

I was not aware the policy was optional and did not have to include it to obtain the loan.

Tick this

I was not aware the total cost of the policy was added to the loan and interest charged on it throughout the term.

And this.

Any policies I had of making payments were not taken into account.

Did you have sick pay and life insurance?,if you did tick this box.

At the side of the other questions,put cannot remember.
The second question,this is front loaded ppi,this is A NO NO.

justin9964

Thanx for the info.Just one more thing though,the final comment you made...

"At the side of the other questions,put cannot remember.
The second question,this is front loaded ppi,this is A NO NO."

Do you mean this is a no no on their part and I should definately tick it or a no no on my part and should not tick it?

amersall

justin9964 wrote: »

Thanx for the info.Just one more thing though,the final comment you made...

"At the side of the other questions,put cannot remember.
The second question,this is front loaded ppi,this is A NO NO."

Do you mean this is a no no on their part and I should definately tick it or a no no on my part and should not tick it?

This is a definite tick,this type of ppi is a mis sell.
Sorry i did not make that clear

justin9964

Thanx again for the help.