Cash on Collection – Buyer wishes to arrange courier

soolin

Notmyrealname wrote: »

No, I don't think you understand. If he arranges a courier then it is his responsibility if it gets broken and it would be him as the customer of the courier who would have to make a claim against them, not you. As you are not the customer of the courier you could not claim.

Actually OP is right and you are wong in this instance.

Paypal will not care who arranged courier, if buyer makes a complaint about item being damaged then on return OP will be forced to refund the item cost.

The only part buyer will be liable for is the courier costs as paypal cannot refund more than buyer originally paid and I assume buyer would have paid these direct to courier. In fact buyer could get th eitem cost refunded from seller and also still be in a position to make a claim for damage against courier.

Notmyrealname

soolin wrote: »

Actually OP is right and you are wong in this instance.

Paypal will not care who arranged courier, if buyer makes a complaint about item being damaged then on return OP will be forced to refund the item cost.

Utter codswallop. As soon as you tell Paypal that the buyer collected it, they lose the case. The fact the buyer has sent their agent, the courier, to collect it is irrelevant - it is treated as the buyer collecting it.

The Ebay auction said it was collection only, the paypal payment would show nothing for delivery charges.

mikey72

Notmyrealname wrote: »

Utter codswallop. As soon as you tell Paypal that the buyer collected it, they lose the case. The fact the buyer has sent their agent, the courier, to collect it is irrelevant - it is treated as the buyer collecting it.

The Ebay auction said it was collection only, the paypal payment would show nothing for delivery charges.

Complete rubbish.

They must see you coming, if you'd fall for one of the oldest scams on ebay.

soolin

Notmyrealname wrote: »

Utter codswallop. As soon as you tell Paypal that the buyer collected it, they lose the case. The fact the buyer has sent their agent, the courier, to collect it is irrelevant - it is treated as the buyer collecting it.

The Ebay auction said it was collection only, the paypal payment would show nothing for delivery charges.

I strongly suggest you read up on some of the things PayPal will do, as lack of knowledge is why people get ripped off.

OP is being very sensible here and understands that this is PayPal and therefore logic does not apply.

custardy

Notmyrealname wrote: »

Utter codswallop. As soon as you tell Paypal that the buyer collected it, they lose the case. The fact the buyer has sent their agent, the courier, to collect it is irrelevant - it is treated as the buyer collecting it.

The Ebay auction said it was collection only, the paypal payment would show nothing for delivery charges.

so you can defend any paypal dispute, by telling them the buyer collected the item?

shaun_from_Africa

The fact the buyer has sent their agent, the courier, to collect it is irrelevant - it is treated as the buyer collecting it.

And what do paypal state about seller protection when the goods have been collected and the buyer does a chargeback through their paypal funding source?

PayPal seller protection does not apply to Claims, Chargebacks and/or Reversals for the reason that the purchase was Significantly Not as Described (SNAD) nor for items that you deliver or are picked up in person.