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SAR request received = Gobbldeygook

So I have received information from a SAR request from HBOS and there are lots of screen grabs and codes in the paperwork.

They have sent be an abbreviation sheet as well as some statements which seem to have been printed from the computer.

My main question is would PPI ALWAYS be described as such or be very visible in statements?

Or could it be included in the £xxx payment received element printed on statements?

Should I just write to them and ask them to clarify if I had PPI with them?

Santander did this automatically when I submitted my SAR request which was obviously helpful.

Comments

  • dunstonh
    dunstonh Posts: 121,289 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    My main question is would PPI ALWAYS be described as such or be very visible in statements?

    depends on the product in question that the PPI is related to.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • It was an aqua credit card
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