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Need help with closing an account online please
Purple2011
Posts: 30 Forumite
in Techie Stuff
I need to close an old online shopping account that I won't need to use anymore but I don't have access to the email address I used to register with that site now. I didn't sign in to that email adddress and I think its now been deleted. The site I want to close my account with says it will email you to confirm, but if someone else registered the same email address after mine became available, would they then get that email and then maybe have my details from it?
Would I get the email they send if I tried to sign up for the exact email address I used to have again (as long as no one else has already) before I close my shopping account or wouldn't that work? I'm confused about how to fix this.
Would I get the email they send if I tried to sign up for the exact email address I used to have again (as long as no one else has already) before I close my shopping account or wouldn't that work? I'm confused about how to fix this.
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Comments
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Purple2011 wrote: »I need to close an old online shopping account that I won't need to use anymore but I don't have access to the email address I used to register with that site now. I didn't sign in to that email adddress and I think its now been deleted. The site I want to close my account with says it will email you to confirm, but if someone else registered the same email address after mine became available, would they then get that email and then maybe have my details from it?
Would I get the email they send if I tried to sign up for the exact email address I used to have again (as long as no one else has already) before I close my shopping account or wouldn't that work? I'm confused about how to fix this.
Have you still got the sign in details, ID and password, for the on-line account, this sometimes uses the email address and it won't matter that the email address no longer exists.
Once you have signed in you should be able to change the email address in your site profile to an email that exists.
The only problem you might have is that if you can't remember the password they usually email the new one to you, in which case you're badgered unless there's a phone number you can call and explain ot to them.One by one the penguins are slowly stealing my sanity.0 -
Have you tried contacting them to discuss the position either by phone or via email/snailmail?"If you act like an illiterate man, your learning will never stop... Being uneducated, you have no fear of the future.".....
"big business is parasitic, like a mosquito, whereas I prefer the lighter touch, like that of a butterfly. "A butterfly can suck honey from the flower without damaging it," "Arunachalam Muruganantham0
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