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Claims Company Fees

Hi all,

I have noticed that multiple Claims Companies who are charging for the PPI claims service are holding funds.

Say that a client has 3 accounts under claim. The barclays account sends a cheque for £X the HSBC reduces the Balance by £Y and the Natwest account is still underclaim.

As the cheque was recieved by the claims company. They hold the funds to pay for the Fees on both the Cheque AND the balance reduction. The remaining difference is still held until the completion of the other claim has completed.

When the client calls the claims company requesting that the funds are refunded to the client. The claims company is reluctant to give the money until all claims completed or just refuses the money is refunded until completion.

Can a company hold Funds from one claim to pay for another?

What are your thoughts

Regards
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