Return of faulty item

sequence

I bought an item about a month ago, which was working fine, but has now developed a fault ((it won't turn on). I don't have the original packaging, can I still return it ?

wealdroam

sequence wrote: »

I bought an item about a month ago, which was working fine, but has now developed a fault ((it won't turn on). I don't have the original packaging, can I still return it ?

Yes. You don't need the packaging.

Do you have any proof of purchase?

sequence

Thanks, I have the original receipt. So it should be ok.

Esqui

Bear in mind, you won't neccessarily get a refund or exchange, the shop can opt to repair the item. What is it?